Metro Home Mayor's Office Metro Council Online Services Help

Frequently Asked Questions

QWhat are the advantages/benefits of efile?
AThese are the benefits of efiling:

  • No driving downtown or parking hassles.
  • No waiting in line.
  • Reduced phone calls.
  • Reduced staff time.
  • Reduced costs for file copies.
    QWhat is eFile?
    AAn electronic filing system.
    QWhat are the computer requirements for eFile?
    AYou can use a Windows or Apple computer running a modern web browser such as Microsoft Edge, Internet Explorer (version 10 or higher), Google Chrome*, Mozilla Firefox* or Safari
    QWho do I contact for technical support??
    AYou may contact us at (615) 862-4444 or email us