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Frequently Asked Questions

QWhat are the advantages/benefits of being a CaseLink subscriber?
AThere are many benefits:

  • Reduced staff time
  • No driving
  • No parking hassles
  • Reduced costs for file copies
  • No waiting in line
  • Reduced phone calls
    QI'm having trouble viewing document images. What's wrong?
    ACaseLink opens images in a new window, which is often prevented by pop-up blockers. You must configure your browser and any add-on toolbars with pop-up blockers to allow pop-ups on
    QCan I print court orders from CaseLink?
    AWe are pleased to announce that CaseLink subscribers can now view and print images of unsealed Circuit, Probate and General Sessions Court documents.
    QWhat are the subscription rates for CaseLink?
    AThe cost is $35.00 per month (per concurrent connection).
    QWhat are the computer software requirements for CaseLink?
    AIn order to access CaseLink, you will need a Microsoft Windows platform, (Windows 95 and above), and access to the internet using Internet Explorer 5.5 or newer. We cannot offer support for other web browsers such as Netscape Navigator, Chrome or Mozilla. In order to view images, you will also need Adobe Acrobat Reader, which can be downloaded from the CaseLink home page.
    QCan I use Caselink with Windows 10?
    AIn order to access CaseLink with Windows 10, you will need to use Internet Explorer. The new Microsft Edge browser will not work. You will need to use Internet Explorer. To do this click here for instructions.
    QWhere do I find CaseLink on the internet?
    AYou can find CaseLink at:, or click the link below to access the CaseLink start page:
    QHow do I subscribe to CaseLink?
    APlease phone (615) 862-5204 or send your name and phone number to Caselink@Nashville.Gov and a Circuit Court Clerk representative will contact you.